Compliance

SMS Consent & Verification Evidence

Plotwise maintains transparent opt-in and messaging compliance. This page documents how we capture user consent, record evidence for carriers, and ensure all SMS activity aligns with verified use cases.

How Plotwise handles SMS consent

Each user explicitly agrees to receive permit notifications before messages are sent. Opt-in records are stored securely with timestamps and linked to the consent source, such as in-app onboarding, profile preferences, or our public contact request form.

All SMS alerts are transactional, never marketing, and follow carrier and CTIA guidelines. Copy remains consistent across every surface so reviewers can match disclosures across the customer experience.

Consent verification and audit logs

Our system logs every opt-in event with fields like enabledSmsNotifications, smsConsentAt, and smsConsentSource. These entries form an auditable trail for carrier reviews and ongoing regulatory compliance.

Sample log entry

{
  "source": "contact-form",
  "timestamp": "2025-01-15T18:32:00Z",
  "ip_address": "203.0.113.5",
  "checkbox_checked": true,
  "enabledSmsNotifications": true,
  "smsConsentAt": "2025-01-15T18:32:00Z"
}

Request carrier verification or documentation

Use this form if you are a carrier reviewer or compliance partner requesting verification of our opt-in process. We will use your phone number only to confirm consent documentation, and you will not receive marketing messages.

We only text you in relation to your consent or verification requests. You will not receive marketing messages.

For more details, review ourPrivacy Policy and SMS Consent Terms.