Performance
Optimize your Plotwise experience with performance tips and troubleshooting.
This guide helps you optimize Plotwise performance and troubleshoot slowdowns.
Optimal Setup
Supported Browsers
For best performance, use:
- Chrome (recommended) - Latest version
- Firefox - Latest version
- Safari - Latest version
- Edge - Latest version
Note: Internet Explorer is not supported. Older browser versions may have performance issues.
Browser Settings
Recommended settings:
- Enable JavaScript
- Allow cookies for plotwise.us
- Enable local storage
- Hardware acceleration on
Extensions to disable if issues occur:
- Ad blockers (may interfere with functionality)
- Privacy extensions (may block necessary requests)
- Script blockers
Network Requirements
Minimum:
- 5 Mbps download speed
- Stable connection
Recommended:
- 25+ Mbps download speed
- Low latency (<100ms)
Common Performance Issues
Slow Page Loading
Watchlist Performance
Search Performance
Troubleshooting Steps
Basic Troubleshooting
-
Refresh the page
- Press Ctrl+R (Cmd+R on Mac)
- Or click browser refresh button
-
Clear browser cache
- Chrome: Settings → Privacy → Clear browsing data
- Firefox: Settings → Privacy → Clear Data
- Safari: Develop → Empty Caches
-
Try incognito/private mode
- Tests without extensions or cached data
- If faster, issue is local to your browser
-
Try different browser
- Isolates browser-specific issues
- Use latest version of major browser
-
Check network
- Run speed test (fast.com)
- Try different network if available
- Restart router if issues persist
Advanced Troubleshooting
Check Browser DevTools
- Open DevTools (F12 or Ctrl+Shift+I)
- Go to Network tab
- Reload page
- Look for:
- Red failed requests
- Very slow requests (>5 seconds)
- Large file downloads
Check Memory Usage
- Open browser task manager
- Chrome: Shift+Esc
- Firefox: about:performance
- Check Plotwise tab memory
- If very high, refresh or restart browser
Check Console Errors
- Open DevTools (F12)
- Go to Console tab
- Look for red errors
- Report errors to support with screenshots
Optimizing Your Workflow
Efficient Data Management
Archive completed permits:
- Remove permits you no longer need to track
- Frees up slots and improves performance
- Export data first if needed for records
Use filters effectively:
- Default to filtered views
- Create saved views for common needs
- Avoid loading all permits when possible
Organize with tags:
- Tag permits for quick filtering
- Use consistent naming convention
- Filter by tags instead of scrolling
Browser Optimization
Manage tabs:
- Close Plotwise tabs when not in use
- Use bookmarks instead of keeping tabs open
- Limit to 1-2 Plotwise tabs
Regular maintenance:
- Clear cache weekly
- Update browser regularly
- Restart browser daily if heavy use
Network Optimization
For slow connections:
- Reduce items per page
- Avoid large exports
- Use mobile data as backup if Wi-Fi is slow
For mobile use:
- Use Wi-Fi when available
- Reduce data by using filters
- Consider mobile-specific workflows
Performance Expectations
Typical Load Times
| Action | Expected Time |
|---|---|
| Login | 1-2 seconds |
| Dashboard load | 2-3 seconds |
| Watchlist (25 permits) | 1-2 seconds |
| Watchlist (100 permits) | 2-4 seconds |
| Permit details | 1-2 seconds |
| Search results | 1-3 seconds |
| Export (CSV) | 2-5 seconds |
Factors Affecting Speed
Faster:
- Good network connection
- Modern browser
- Fewer permits loaded
- Specific filters applied
Slower:
- Poor network
- Old browser
- Large datasets
- Complex filters
- Many browser tabs
Reporting Performance Issues
When contacting support about performance:
Include:
- Browser name and version
- Operating system
- Time of day issue occurred
- Specific action that was slow
- Screenshot of DevTools Network tab
- Any error messages
Steps to capture:
- Open DevTools before reproducing issue
- Go to Network tab
- Reproduce the slow action
- Screenshot the network waterfall
- Include in support request
System Status
Check if issues are system-wide:
- Status page: status.plotwise.us
- Known issues: Listed on status page
- Maintenance windows: Announced in advance
Tip: Subscribe to status updates to be notified of outages or maintenance.